A manual



Topics we are working on


  • As a legal association we need to have a dispute resolution process

    As a legal association we need to have a dispute resolution process

    To strengthen your association’s ability to manage disputes, we recommend that you:

    • appoint a member to be in charge of receiving and dealing with complaints
    • set up a system to record, track and monitor complaints
    • keep a record of any complaint that goes to mediation or court.

    You should also consider adopting a grievance procedure. If you do not have a grievance procedure, the OFT has a draft example which you can use.


  • Kendal’s resignation

    Kendal’s resignation

    Mr Morgan Chase has resigned from his appointment as Secretary in his own dramatic way He made some accusations about a “committee member”, I assume he is referring to me, he was 🙂 I have some disagreement with his claims1) Kendall was the bully he consistently refused to give me access to the systems I […]


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