Some people enter into a conversation `for productive and honest reasons, “Good Faith”
Some people come for mischief, in “Bad Faith”
How do we tell the difference and what can we do about it?
Bad faith communication has become normalized. This is bad news for any society that values and seeks to rely upon the uncoerced cooperation of its members. History tells us that the endgames of society-wide communication breakdowns are catastrophic. When open communication cannot be used to resolve conflict and coordinate behavior, societies are driven towards chaos, war, oppression, and authoritarianism. Restoring public trust in good faith communications is possible. But it requires both a cultural shift toward civic virtues and a redesign of the technologies and social processes that structure civic discourse.