Why doesn’t FB function like a Citizens Assembly ?
Citizens’ assemblies, a phenomenon that is gaining in popularity around the globe, date back to ancient Athens, where legislative panels, courts and councils were chosen via random selection. In a practice known as sortition, Greek citizens over the age of 30 were enlisted to debate governmental matters from city finances to military strategy. More recently, […]
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As a legal association we need to have a dispute resolution process
To strengthen your association’s ability to manage disputes, we recommend that you:
- appoint a member to be in charge of receiving and dealing with complaints
- set up a system to record, track and monitor complaints
- keep a record of any complaint that goes to mediation or court.
You should also consider adopting a grievance procedure. If you do not have a grievance procedure, the OFT has a draft example which you can use.